This is the Privacy Statement of Astrum garden and landscaping services. In order to provide you with a good service and to carry out our work as efficiently and effectively as possible, Astrum garden and landscaping services processes your personal data. Astrum garden and landscaping services considers careful handling of your personal data of great importance. Your personal data is therefore carefully processed and secured by us. You can rest assured that your data is safe at Astrum garden and landscaping services and that we adhere to the applicable legal rules.
Why does Astrum garden and landscaping services have a Privacy Statement?
In this Privacy Statement we have listed for you how we handle your personal data. In this Privacy Statement you can read which personal data we process about you, for what purposes, who may view your data, how we store your data, to whom we pass on your data and what influence you can exercise on this yourself. Your interest is our top priority!
What is personal data?
Personal data is all data that can be traced back to a natural person and that is you. With personal data you can think of: your name, address, date of birth, telephone number, e-mail address and biometric data. We obtain this type of data from you, for example, when you fill in a form, send a letter or e-mail, or call us. In some cases you also provide us with personal data when you visit the Astrum garden and landscaping services website. For example in the form of an IP address or a cookie.
The moment your personal data is shared with Astrum garden and landscaping services by yourself or by a third party, we process it. The meaning of the term processing is broad and includes, among other things: collecting, storing, consulting, deleting, using and providing data to third parties.
What does this Privacy Statement apply to?
This Privacy Statement applies to all personal data that Astrum garden and landscaping services about you (fully or partially automated) processes in the context of its services.
Whose personal data does Astrum garden and landscaping services process?
We can process personal data of all persons with whom we have contact, or who visit the Astrum garden and landscaping services website. These include customers of Astrum garden and landscaping services. We also process personal data of contacts of business customers, suppliers or business partners of Astrum garden and landscaping services. Important: if you as an organization or company provide us with personal data of your employees, you are obliged to inform your employees about this according to the applicable legislation. You can give this Privacy Statement to your employees. They know exactly how Astrum garden and landscaping services handles their personal data.
Who is responsible for the processing of your personal data?
The person responsible for processing your personal data is Astrum garden and landscaping services, located at Zonnehof 123 in Nootdorp. The responsible party is the one who formally and legally decides whether and, if so, which personal data are processed, for what purpose and in what way.
What does Astrum garden and landscaping services use your personal data for?
Astrum garden and landscaping services may only process your personal data if we have a legal basis to do so. The legal bases for processing your personal data are: your consent;the processing of your data is necessary for the execution of an agreement;the processing of your data is necessary to comply with a legal obligation;the processing of your data is necessary to combat serious danger to your health; andthe processing of your data is necessary with a view to the interest of Astrum garden and landscaping services, where your interest does not prevail. Astrum garden and landscaping services processes your personal data for efficient and effective business operations, in particular in the context of carrying out the following activities:
Processing contact forms that are completed and sent by website visitors so that the visitor can be contacted. During processing, the following categories of personal data will be processed: Name, IP address, E-mail, During processing, the following categories of personal data may potentially be processed, depending on the composition of the contact forms: name and address details, Phone number, Date of birth, Sex, Administrative data, such as bank account or credit card numbers.
Astrum garden and landscaping services will not collect any special personal data via its website. This includes, but is not limited to:
Authorization information, such as passwords or credit card authorization codes, Medical data, Data relating to race, religion, sexual orientation, health, political opinion.
Astrum garden and landscaping services also processes your personal data via the following sub-processors:
Mol 4 Media (Web design)
Datadigest BV (hosting)
How does Astrum garden and landscaping services handle your personal data?
Careful, secure and confidential. This is how we handle your personal data. Astrum garden and landscaping services has drawn up a policy document for this.
Supervision of the processing of personal data
The rules on protecting your personal data are laid down in the Personal Data Protection Act, from 25 May 2018 this concerns the General Data Protection Regulation. The Dutch Data Protection Authority (AP) ensures that this law is complied with.
If you are of the opinion that the provisions of this Privacy Statement are not or insufficiently complied with by us, you have the right to file a complaint with the AP. The contact details of the AP are:
Bezuidenhoutseweg 30, 2594 AV The Hague, 0900-2001201
To protect your privacy and the confidentiality of your data, Astrum garden and landscaping services takes appropriate technical and organizational measures. Measures whereby Astrum garden and landscaping services will make provisions for adequate access security to the personal data, so that only authorized persons have access. Astrum garden and landscaping services only grants access to personal data via registered accounts, whereby the use of those accounts is adequately logged and where the accounts concerned only give access to those personal data to which access is necessary for the person concerned;Measures to protect personal data against accidental or unlawful destruction, accidental loss or alteration, unauthorized or unlawful storage, processing, access or disclosure;Measures to identify weaknesses with regard to the processing of personal data in the systems that are used to provide the services to the Controller;Securing the services by using an SSL access certificate, which the Controller is obliged to use; Having an adequate and up-to-date mechanism in place to detect and deal with malicious software, including computer viruses. We take security measures to prevent misuse of and unauthorized access to personal data.
If it unexpectedly turns out that something has gone wrong with the protection of your personal data, or we suspect that this is the case, we will report this to the AP. If the breach of your personal data may adversely or adversely affect you, we will let you know as soon as possible.
We assume that your data is always confidential in nature. Every employee of Astrum garden and landscaping services is therefore obliged to maintain secrecy. This also applies to third parties hired or otherwise appointed by Astrum garden and landscaping services to perform work. Persons charged with performing technical work on our systems are also bound to secrecy. In short, anyone who has insight into your data is charged with a duty of confidentiality.
How long do we keep your data?
Astrum garden and landscaping services does not store your data for longer than is necessary for the purposes for which your data is processed and then permitted by law. How long certain data are kept depends on the nature of the data and the purposes for which they are processed. The retention period can therefore differ per purpose.
Providing to third parties
We expressly do not provide your personal data to third parties, unless this is necessary in the context of the execution of the agreement, if this is required by law or if you have given us your permission for this.
Astrum garden and landscaping services may also be obliged to provide personal data on the basis of legislation or regulations, on the basis of a decision of a competent court, or in the event of fraud or abuse. If that is the case, Astrum garden and landscaping services will cooperate.
Transfer of your data to countries outside the European Union
Astrum garden and landscaping services will not pass on your data to a company or branch in a country outside the European Union, unless a model agreement has been concluded for this or if you have signed a statement in which you consent to the transfer.
Personal contact with Astrum garden and landscaping services
Many contacts between you and Astrum garden and landscaping services take place by telephone, via forms, e-mail or social media. We record personal data that you provide if this is necessary for our services.
Contact in different ways
Increasingly, customers are in contact with Astrum garden and landscaping services via e-mail, social media (Facebook, Instagram, Twitter, etc.) or via Astrumgroen.nl. Whatsapp, SMS and chat are also used. Of course, a lot of information is also exchanged through letters and forms. The initiative to have contact can come from you, but also from Astrum garden and landscaping services The personal data that you provide to us can be processed by Astrum garden and landscaping services. For example, to answer your questions, make offers or to improve the quality of our services.
Calling Astrum garden and landscaping services
If you call us or we call you, we can record the telephone conversation. We do this to be able to train, coach and assess our employees and to optimize the quality of our services so that we can serve you better.
Visit the website of Astrum garden and landscaping services
When you visit our website, we register your IP address, visit data and cookies. Below you can read what we use this data for.
What do we do with your IP address?
Everyone who uses the internet has an IP address. Even if you use the internet with your mobile phone. You cannot use the internet without an IP address. Astrum garden and landscaping services keeps track of IP addresses to protect you from internet fraud.
What do we do with your visiting data?
General visitor data is kept on the Astrum garden and landscaping services websites, such as the most visited pages. With this information we can further optimize the layout on our website. This data can also be used to put more targeted information on the site. This way we can further improve our services. We also register how visitors click through the Astrum garden and landscaping services website. This data is only stored and edited internally. They are used for statistical analyzes of visitor behaviour, to combat fraud and to be able to make personal offers.
What do we do with cookies?
With your permission, we place "tracking cookies" on your computer. We use these cookies to keep track of which pages you visit, in order to build a profile of your online behavior. This profile is not linked to your name, address, e-mail address and the like, but only to tailor advertisements to your profile so that they are as relevant to you as possible.
A cookie is placed via our website from the American company Google, as part of the “Analytics” service. We use this service to keep track of and get reports on how visitors use the website. Google may provide this information to third parties if Google is legally obliged to do so, or if third parties process the information on behalf of Google. We have no influence on this. The information that Google collects is anonymized as much as possible. Your IP address is emphatically not given. The information is transferred to and stored by Google on servers in the United States.
What are your rights?
When Astrum garden and landscaping services processes your personal data, you have certain rights according to the applicable regulations. Your rights will be explained below. We will notify you if we process your personal data For the processing of your data, Astrum garden and landscaping services provides you with information about our identity, about the purposes for which and the ways in which we process your data, about the rules that apply to it, about the rights you have and how you can do this. can influence. This provision of information can be omitted if you are already aware of the processing of your data or if communication to you is impossible or costs us a disproportionate effort.
Access to your data
Are you a customer of Astrum garden and landscaping services and do you want to see which personal data about you is known to us? Then you can make use of your 'Right of access'. We request that you specifically indicate which personal data you would like to receive.
Right to rectification
You have the right to rectify data if your data is incorrect or incomplete. You also have the right to rectify the data if the data is not relevant for the purpose for which we process it, or if your data has been processed by us in violation of a legal regulation.
We will inform the third party(s) who have received your data from us of any rectification, unless this is impossible or requires a disproportionate effort from us.
Right to data erasure
In addition, you have the right to have certain data removed. For example, when your data is no longer necessary for the purposes for which we received it, you object to the processing or when your data has been unlawfully processed by us. However, we cannot always delete all requested data, because we are (may) be obliged to keep certain data about you.
Right to restriction of processing
You also have the right to restrict the processing of your data. The right to restriction means that we may not (temporarily) process or change your personal data. This is the case if you dispute the correctness of the data, if you believe that the personal data is no longer necessary for the purposes or if you believe that the processing of your personal data by Astrum garden and landscaping services is unlawful.
Right to object
You can object to the processing of your personal data by Astrum garden and landscaping services if your personal data are used for purposes other than those necessary for the execution of an agreement or necessary for compliance with a legal obligation. For example, if you do not want us to use your personal data to make you personal offers.
Right to data portability
If you have provided us with your personal data yourself, you have the right to data portability in certain cases. This means that we will provide you with your data in a structured, common and machine-readable manner, if you request us to do so.
How can you exercise your rights?
If you wish to exercise your rights, you can contact us at any time using the contact details below or by sending us a letter stating your name, address and telephone number. We will respond to your request within one month.
We ask you to identify yourself, based on a valid ID. In this way we can check whether we are providing the personal data to the correct person.
Excessive requests regarding the provision of information may be rejected by us. Excessive requests occur when, for example, you approach us more than average and necessary with information requests.
About this privacy statement
Astrum garden and landscaping services can adjust this Privacy Statement. The last change was on October 12, 2020. The most recent version can always be found on Astrumgroen.nl. Do you have questions or comments about our Privacy Statement? Please feel free to contact us:
Astrum garden and landscaping services
2632 BJ Nootdorp